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Explorer
September 30, 2021
Question

User preview box

  • September 30, 2021
  • 2 replies
  • 13 views

Why does the user preview box go away when I share my screen with that person? Is it because I’m using the “free”version?

    2 replies

    Bort
    Employee
    Employee
    September 30, 2021

    What do you mean by the user preview box? Can you provide a screenshot? 

    HandleyAuthor
    Explorer
    September 30, 2021

    The person i’m on the zoom meeting with. There’s a preview box in the bottom right hand corner that shows me when I’m on the meeting with them or other people, if there are multiple users on …but when I share my screen, that box goes away and I can only hear them but no longer can see who i’m talking with. When i’ve done zoom meetings with other people, that doesn’t happen. I reached out to those people and they said they pay for zoom and I’m using the free version. So I’m thinking that’s my issue.

    Bort
    Employee
    Employee
    September 30, 2021

    What device are you sharing from? A desktop computer? Tablet? Phone? 

    Newcomer
    November 23, 2021

    The easiest manner is to pop-out the chat right into a separate window and drag it to the aspect of the display. With the Chat window popped out for new products for boxing, you not get the popups over your Meeting.