Used the wrong Mail ending for my new paid account - How can i change it to get access? | Community
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Newcomer
April 25, 2022
Question

Used the wrong Mail ending for my new paid account - How can i change it to get access?

  • April 25, 2022
  • 2 replies
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Hi, i used the wrong Mail ending for my new paid account (.de instead of .berlin) - How can i change it to get access? Zoom wants to send me a verification code but sends it to the wrong adress to which i do not have an access. Can you help me?

 

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 25, 2022

    Sorry, @JohannesWille01 – the volunteers here in the Zoom Community don’t have access to your account. 

    I’d suggest putting in a Support ticket at https://support.zoom.us/hc/en-us/requests/new – they should be able to help you. 

    Newcomer
    December 20, 2022

    Hallo, hast du hierzu eine Lösung gefunden? Mir ist das selbe passiert. Ich habe die falsche Mailadresse angelegt und kann diese nun nicht mehr ändern , da ich auf die andere keinen Zugriff habe...
    Wäre dir für einen Tipp unglaublich dankbar!