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Italiangen2022
Explorer
Italiangen2022
Explorer
November 29, 2023
Question

Use specific audio input channels not in Settings

  • November 29, 2023
  • 1 reply
  • 6 views

Hi,  I'm trying to solve an audio issue and noticed that the audio dropdown does not include "Use specific audio input channels"  I'm using a Pro account and the client version 5.16.10 (26186)

 

Basically, I'm using a Behringer Flow8 digital mixer with 3 active mics during a webinar.  Zoom keeps dropping the mic input.  Does Zoom accept ASIO drivers? I'm using Windows 11 Home 23H2 on a ThinkPad P14S 64-bit 2.2Ghz, 24GB Ram

 

Any and all help would be appreciated.

 

Peter

1 reply

ExpertswhoJohn
Community Super Champion | Customer
ExpertswhoJohn
Community Super Champion | Customer
December 4, 2023

hi @Italiangen2022 

Zoom uses the audio given to it by Windows.
It will connect to a new device when seen by Windows which allows you to plug in a USB headset and have it be used automatically. And if removed, switch to another source.
I assume that Windows is reporting the loss of the driver and Zoom then responds by disconnection.
i would try something like OSB (just for audio)  and see if that keeps the ASIO drivers connected and then send the audio on to zoom.
all the best

John

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