USB Webcam echoing after update

Hi @mewtenantworf thanks for your post on the Zoom Community! Ok, if this has happed due to a recent update do you know what version you updated to? It could be coincidental but I can check the version to see if there are any known issues. In your Zoom client, just click your picture in the upper right and select "Check for Updates." It will tell you your current version and update the client if you are not on the latest. 

Next, why don't we try to isolate the issue to which audio source you are using and which one is causing echo.  In your Zoom client if you click on the "Home" icon at the top

Then click the Settings "wheel" in the upper right, this will take you into your Zoom client settings. Click "Audio" on the left. 

You will see a screen like this, and you can see the Microphone Zoom is using. You can choose a different Microphone here, you can also click the "Test Mic" button which will let you speak, pause briefly, then play your voice back to you

These are the settings we will typically tweak when having echo issues. 

You may also want to make sure on that same screen that if you have the "Music and Professional Audio" setting enabled, where you can see an option to enable "Original Sound" in meetings, if this is enabled you will want to make sure you are NOT turning this on in meetings

Enabling Original Sound will basically attempt to send sound to the far end with the least amount of processing possible, in order to maintain the original sound. This is great if you are playing music and people on the far end are all muted but it can cause issues with normal conversation. 

Changing some of these settings should help. If you are able to use the  internal microphone and speakers on your computer, that is also a good test to see if maybe your external camera is the culprit. You can use an external camera but choose a different microphone if that works better. 

One last thing, if you are speaking and you hear yourself echo back, often times that means echo cancellation needs to be checked with someone on the far end of your meeting. If people speak to you and hear themselves, often times that means it's your end that needs to be checked for proper echo cancellation. 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!