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Explorer
March 31, 2022
Question

Usage report showing asterisk instead of names?

Please help!  When trying to pull usage reports post meeting I see asterisk instead names and email addresses.  How can I fix this please?

    2 replies

    RobertS
    Newcomer
    Newcomer
    March 31, 2022

    As far as I know, this happens on certain account types like HIPAA complient accounts. HAs this happened before when you tried to download the report?

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    Explorer
    March 31, 2022

    Thank you for your help!  That's it!  

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