Urgent: Paid Zoom Pro plan not activated and no response from suppor
Hello Zoom Support,
I am writing regarding a serious issue with my paid Zoom subscription.
Yesterday I purchased and paid for the Zoom Pro plan, but the subscription has still not been activated on my account. The payment has already been processed successfully.
Yesterday your support team informed me that the plan would be activated within a few hours, however more than 24 hours have now passed, and the subscription remains inactive.
What is even more concerning is that today my messages in the support chat are not receiving any response at all, despite the fact that this issue involves a completed payment.
I rely on Zoom for my professional work, and the inability to use the paid features is creating serious disruption.
Please activate the Pro plan on my account immediately or provide a clear explanation and resolution timeline.
If this issue cannot be resolved promptly, I will have to consider initiating a payment dispute with my bank for a service that has been paid for but not provided.
I would appreciate your urgent attention and immediate resolution.
