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Newcomer
August 28, 2024
Solved

Upgrade Zoom Pro Account with latest Zoom Software

  • August 28, 2024
  • 2 replies
  • 1 view

Currently have Zoom Workplace Pro which renews in 2025.  Version 5.15.5 (19404)

I am being told I must have version 5.16.6 to sign in.  I see no way to update my version.

What do I do?

 

Best answer by MGSR

Hello @lt6,

 

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article for troubleshooting missing check for updates options.

You may also download the latest version at our download center.

Should you need further assistance, please let me know.

2 replies

lt6Author
Newcomer
August 28, 2024

Please note that I have logged on to the desktop and clicked on profile picture.  There is no button to check for updates.

MGSR
Community Manager
Community Manager
September 3, 2024

Hi @lt6!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
MGSRAnswer
Community Manager
August 28, 2024

Hello @lt6,

 

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article for troubleshooting missing check for updates options.

You may also download the latest version at our download center.

Should you need further assistance, please let me know.