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Newcomer
August 13, 2021
Question

Updates issues

  • August 13, 2021
  • 1 reply
  • 6 views

After the latest update my sounds not working.

    1 reply

    Community Manager
    August 13, 2021

    Hey @Bloodstream, have you tried some basic troubleshooting? If not, try the following: 

    • Uninstalling and reinstalling Zoom at zoom.us/download
    • Testing Audio you can do so by look into Testing Computer or Device Audio KB article
    • Check your audio input/output and ensure it’s “Same as System” or if using an external speaker source ensure that it’s correctly configured in your Audio settings within the Zoom desktop clients settings. 

    I hope this helps! If not, please let me know further as to what I can do to further assist you. 😄