Updated mac to Sonoma 14.4.1 and now external webcam doesn't work | Community
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turnkeysitedesi
Newcomer
March 29, 2024
Question

Updated mac to Sonoma 14.4.1 and now external webcam doesn't work

  • March 29, 2024
  • 5 replies
  • 4 views

Just updated my Mac M1 to Sonoma 14.4.1 and now my external usb webcam doesn't work anymore. It works fine with other applications like facetime and loom, so I know this is a zoom bug. It initially had a error message about the virtual background, so I turned that off. However, not it just doesn't do anything. The mic from the external web picks up audio, but the video does not load which is super strange. 

 

Uninstalled zoom completely and reinstalled. Same issue. Feels like this is a major bug with Zoom application and Mac Apple processors and Sonoma 14.4.1. 

    5 replies

    L
    Newcomer
    lmoreira
    Newcomer
    April 4, 2024

    I'm having the same issue. Have you found a solution?

      S
      Newcomer
      SK241
      Newcomer
      April 25, 2024

      I'm also having this issue and need a solution.

      S
      Newcomer
      space2b
      Newcomer
      April 28, 2024

      same here, any solutions?

      M
      Newcomer
      mrshkent
      Newcomer
      May 2, 2024

      I'm having issues when my Rodcaster pro is plugged in via usbc using zoom to do a live broadcast. It intermittently cuts my sound. Not ideal! Any ideas on how to solve this?

      M
      Newcomer
      marcusletric
      Newcomer
      May 14, 2024

      Same here, Zoom workplace 6.0.2, MacOS 14.4.1 (23E224)

      S
      Newcomer
      space2b
      Newcomer
      May 14, 2024

      I actually managed to solve the problem - 

      delete Zoom and install the latest version.
      delet EOS webcam app and install the latest version.
      for me then I was able to find and connect the camera on Zoom again...

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