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pbrown1
Newcomer
October 26, 2021
Question

Update software

  • October 26, 2021
  • 1 reply
  • 5 views

I received a message last week that I needed to update my Zoom software by November 1st.  I am unsure where the "update" button is located?  What will happen if I do not update by then and what does it update?  Any help would be much appreciated!

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 26, 2021

    Hi @pbrown1 

     

    Please follow the steps in the link below to update. Starting November 1st, versions older than 9 months older than nine months will no longer be supported (so they will not work).

     

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version

     

    https://youtu.be/E7zERcVLUBM

     

     

     

    Bort
    Employee
    Bort
    Employee
    October 26, 2021

    @Rupert the enforcement of the 9-month release window has actually been delayed for now. Further comms and updates to that FAQ will be provided when a new enforcement date is set. 

      Rupert
      Community Champion | Customer
      Rupert
      Community Champion | Customer
      October 26, 2021

      Oh - good to know. Thank you.

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