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Newcomer
Pauluss
Newcomer
October 11, 2021
Question

Update

  • October 11, 2021
  • 3 replies
  • 27 views

I have to update, or at least it is possible that I have to.  I'm supposed  to arrange this in 'the Dashboard' or in 'the desktop client'.  I checked the drop down menus but cannot find any of these. Where to find?

      3 replies

      P
      Participant
      pizzalover28
      Participant
      October 11, 2021

      Hi, and thanks for taking the time to reach out to the community.

      I found a helpful support artical that has instructions on how to update your desk top client. 


      https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version

      D
      Newcomer
      DonSolo
      Newcomer
      February 9, 2022

      The method described in the link is not available in the current version of zoom.  Previously, we could do it that way, but not anymore.

      Bort
      Employee
      Bort
      Employee
      February 9, 2022

      @DonSolo Are you saying the Check for Updates option is missing? 

      If so, this could be due to your client being installed using the MSI/Admin installer, which has AutoUpdate disabled by default and removes the Check for Updates option from the menu. If this is a company device, then that may be what your IT dept. wants. If this is your personal device, then I would suggest an uninstall and reinstall with the standard installer. 

        M
        Newcomer
        MagePro
        Newcomer
        January 26, 2023

        I ran into a situation where the Check for Updates option disappeared. The PC  (Windows) would only start the old Meetings Client when the latest EXE installer was used. The version would not update. So, I was forced to use the MSI installer. The Check for Updates returned until the machine was rebooted. It's been gone ever since. The application has been uninstalled and rebooted and reinstalled again attempting the process using both the EXE installer and the MSI installer. The Check for Updates function has remained unavailable through all attempts. Other than that, it works great! However, I still have to use the MSI installer to get the version to update. 

          L
          Newcomer
          LesleyR
          Newcomer
          February 13, 2023

          When will we have a solution for this? My Zoom updates itself in the middle of my training sessions, and reboots, kicking me out of the meeting. I need a solution today!

           

           

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