Unstable Connection With really fast Internet Connection | Community
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Newcomer
May 2, 2025
Question

Unstable Connection With really fast Internet Connection

  • May 2, 2025
  • 2 replies
  • 5 views

We’ve just moved to a new location and upgraded our internet to a much faster connection — 800Mbps download / 40Mbps upload (previously 100Mbps / 20Mbps).

 

* At our previous location, Zoom ran perfectly on the slower connection — no issues at all with video, audio, or screen sharing.
* Now, with much faster internet, we’re suddenly experiencing constant “unstable network” errors on Zoom.

 

We’re running daily Zoom sessions with shared video and sound, and the connection keeps dropping, lagging, or freezing — seriously disrupting our work.

* No issues with any other platforms or general internet use — only Zoom is affected.
* We've tried all the usual fixes: restarting modems/routers, switching between wired and Wi-Fi, testing different devices — nothing works.

 

This issue is critical for us and needs to be solved immediately.

 

Has anyone experienced something like this? Any advice or insight would be hugely appreciated.

2 replies

Newcomer
June 11, 2025

Was this issue ever resolved? We are experiencing a similar issue at our workplace and it seems to only be a Zoom problem.

Newcomer
October 4, 2025

Same here. Months of changing and testing everything and doing all suggests made. Still having issue.