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mjones80
Newcomer
August 29, 2024
Question

Unstable connection

  • August 29, 2024
  • 1 reply
  • 6 views

While using Zoom meeting through the Mac app, I get a notification of an unstable connection, and during the meeting, the video and audio freeze temporarily. I have my internet with Starlink and connect to it via WiFi. Very annoying during client meetings.

 

1 reply

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
September 2, 2024

Best if you connect via ethernet. WiFi is not best for two-way streaming.

Check your bandwidth by running openspeedtest.com. Like to see a minimum of 10 Mbs upstream. Starlink at best is only 20 Mbs and could be as low as 5 Mbs depending on location and conditions. In conjunction with WiFi the upstream bandwidth could go even lower.

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