Unlink a work email address | Community
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Newcomer
October 23, 2024
Question

Unlink a work email address

  • October 23, 2024
  • 2 replies
  • 11 views

How do I unlink and old work email without adding my payment details?

2 replies

MGSR
Community Manager
Community Manager
October 23, 2024

Hello @Brat123,

Welcome to the Zoom Community! We're glad to have you here.

You may change your email if you still have access to the old email. 

You may check this article for more information. 

Brat123Author
Newcomer
October 29, 2024

Thanks Mark.  I don't have access to the work email address that is linked to my account, however the sign-in email is still my gmail which is correct.  I just want to remove the linked work email, and i am still unclear how to do that (without having to load payment details which I don't think should be a prerequisite).

MGSR
Community Manager
Community Manager
October 31, 2024

I apologize for any confusion. Only the account owner or administrator of the Zoom account can unlink the email address. We recommend reaching out to them for assistance. You can find more information in this article.

Brat123Author
Newcomer
November 11, 2024

The actual zoom account is mine, I am the administrator. But do you mean the owner of the work email address?