Unlink a work email address

Forum|Forum|1 year ago
October 23, 2024
2 replies
11 views

How do I unlink and old work email without adding my payment details?

Creating & Scheduling

MGSR

Community Manager

Hello @Brat123,

Welcome to the Zoom Community! We're glad to have you here.

You may change your email if you still have access to the old email.

You may check this article for more information.

B

Brat123Author

Newcomer

Thanks Mark. I don't have access to the work email address that is linked to my account, however the sign-in email is still my gmail which is correct. I just want to remove the linked work email, and i am still unclear how to do that (without having to load payment details which I don't think should be a prerequisite).

MGSR

Community Manager

I apologize for any confusion. Only the account owner or administrator of the Zoom account can unlink the email address. We recommend reaching out to them for assistance. You can find more information in this article.