Uninvited Guests Trying to Join Personal Meeting Room

Forum|Forum|2 years ago
May 11, 2023
3 replies
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I just started receiving emails from Zoom with uninvited guests "has joined your personal meeting room" but no meeting is available. I don't know these guests. I'm sure this is easy but I can't seem to find easy info on how to block these people. I don't have a phone number - I only have the email from Zoom. I've submitted a ticket. I don't have paid support account, although I do have a pro account. The chatbot suggested I contact folx here.

I appreciate any solutions. Thanks in advance!

WencesUnzueta

Community Champion | Customer

Hi kerithdilley, good afternoon.

All of us who are Zoom users (free and paid) have a personal meeting ID, with the aim of having our own personal room.

When you are a paid user, you can edit and change this ID and share it only with those people you want to have meetings with in your Personal Room.

WencesUnzueta

Community Champion | Customer

If at any time you had a meeting with one or more people from your personal ID, every time they enter that ID, they will enter your personal meeting room.

I suggest that you schedule meetings with a random ID with people you will be attending sporadically and that you only share your personal ID with your trusted contacts

WencesUnzueta

Community Champion | Customer

You can edit your personal ID from your user portal in the Profile section.