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J
Newcomer
JaneDavis
Newcomer
August 7, 2023
Solved

Uninstalling zoom

  • August 7, 2023
  • 2 replies
  • 25 views

hi folks, I'm getting error codes when trying to install Zoom updates on my Mac (desktop). I know others have posted about this. It seems simple to uninstall and reinstall Zoom. The problem is the first step which says to: "click on Zoom.us upper left and then click uninstall." None of that exists anywhere on my screen. Thoughts? Thanks so much.

 

Jane

    Best answer by JaneDavis

    thanks so much for taking the time. It was so simple and no one suggested deleting the old app and downloading the new! 

    2 replies

    D
    Newcomer
    Dianne8
    Newcomer
    August 7, 2023

    I have the same issue!

    hoodee23
    Employee
    hoodee23
    Employee
    August 8, 2023

    Hi JaneDavis, I wonder if you have the Zoom Desktop Application open? If the Zoom Desktop App is open, click anywhere in it, that makes that app active, from there you'd be able to see the zoom.us menu on the top left, click it and you'll see "Uninstall Zoom". 


    J
    Newcomer
    JaneDavisAuthorAnswer
    Newcomer
    August 8, 2023

    thanks so much for taking the time. It was so simple and no one suggested deleting the old app and downloading the new! 

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