Understanding video statistics | Community
Skip to main content
J
Newcomer
jsibley
Newcomer
January 6, 2022
Solved

Understanding video statistics

  • January 6, 2022
  • 1 reply
  • 1 view

Hello,

 

I would like to understand how to interpret the differences between sending and receiving video statistics.

 

For example, if I see a lot of packet loss on "Receive" but not on "Send" and/or low Frame Per Second on "Receive" but not on "Send" does that tell me anything about whether there might be a problem on the other person's side (in a 2 way meeting) rather than my side? If not, does the difference between Send and Receive statistics suggest anything about where problems might be originating?

 

Thank you.

    Best answer by igorn

    Hello!

     

    When looking at statistics, Receive packets are ones coming from someone else to your client. Send is what you are sending outbound. If the receive is where you are seeing drops, it is likely that others in your meeting are having issues.

     

    The following article will give you some more info about the different statistics: Meeting and Phone Stats 

    1 reply

    igorn
    Employee
    igornAnswer
    Employee
    January 6, 2022

    Hello!

     

    When looking at statistics, Receive packets are ones coming from someone else to your client. Send is what you are sending outbound. If the receive is where you are seeing drops, it is likely that others in your meeting are having issues.

     

    The following article will give you some more info about the different statistics: Meeting and Phone Stats 

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.