unable to use my zoom | Community
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Newcomer
May 2, 2023
Question

unable to use my zoom

  • May 2, 2023
  • 1 reply
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Thank you for reading.  First I was in meetings but unable to turn on my camera, then I was unable to sign in, now I am unable to access my account at all.  I have uninstalled and reinstalled the program.  

    1 reply

    Newcomer
    May 2, 2023

    If you have trouble starting Zoom on the desktop or web, joining a meeting, or signing in to your Zoom account, we recommend clearing cache and cookies in your device or in your browser. Clear the cache and cookies from the Google Chrome browser, then relaunching Google Chrome also fixes the issue.

     

    Regards,

    Will