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Sabrinaaa Chow
Newcomer
April 11, 2026
Solved

unable to start recording in zoom meeting

I am using Zoom Workplace app on my ipad mini A17pro.

My account is confirmed to be a paid account, but when I start a new meeting, I don't see the recording button.

I can only record using Zoom Clips.

aluyun
aluyunAnswer
Community Manager
April 14, 2026

Hi ​@Sabrinaaa Chow,

We’re glad to have you here. Welcome to Zoom Community!

The recording feature on the Zoom Workplace app for iPad (including iPad mini) only supports cloud recording, not local (computer) recording. Even with a paid account, you will not see a recording button for local recording on iOS devices. To record your meetings, use the cloud recording option, which is available for paid accounts on mobile devices.

Please feel free to reach out anytime if you need further assistance.

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3 replies

aluyun
Community Manager
aluyunAnswer
Community Manager
April 14, 2026

Hi ​@Sabrinaaa Chow,

We’re glad to have you here. Welcome to Zoom Community!

The recording feature on the Zoom Workplace app for iPad (including iPad mini) only supports cloud recording, not local (computer) recording. Even with a paid account, you will not see a recording button for local recording on iOS devices. To record your meetings, use the cloud recording option, which is available for paid accounts on mobile devices.

Please feel free to reach out anytime if you need further assistance.

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aluyun
Community Manager
aluyun
Community Manager
May 28, 2026

Hi there!

 

I wanted to follow up and see if you’ve had a chance to check the latest reply on your post.

If it resolved your concern, you’re welcome to mark it as the best answer to help others with similar questions.

 

If anything’s still unclear, feel free to reach out!

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aluyun
Community Manager
aluyun
Community Manager
June 19, 2026

Hi ​@Sabrinaaa Chow,

 

Since it’s been a while since we’ve heard back from you, we’ve gone ahead and marked one of the responses as the best answer, as it appears to address your question.

 

If you still need any assistance or have additional questions, feel free to reach out anytime; we’re here to help!

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