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Newcomer
Sabrinaaa Chow
Newcomer
April 11, 2026
Question

unable to start recording in zoom meeting

  • April 11, 2026
  • 1 reply
  • 39 views

I am using Zoom Workplace app on my ipad mini A17pro.

My account is confirmed to be a paid account, but when I start a new meeting, I don't see the recording button.

I can only record using Zoom Clips.

1 reply

aluyun
Community Manager
aluyun
Community Manager
April 14, 2026

Hi ​@Sabrinaaa Chow,

We’re glad to have you here. Welcome to Zoom Community!

The recording feature on the Zoom Workplace app for iPad (including iPad mini) only supports cloud recording, not local (computer) recording. Even with a paid account, you will not see a recording button for local recording on iOS devices. To record your meetings, use the cloud recording option, which is available for paid accounts on mobile devices.

Please feel free to reach out anytime if you need further assistance.

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