Unable to share entire desktop screen

Hi,

I’ve been running into an issue when I try to share desktop screen both on mac and windows.

As you can see below, zoom doesn’t suggest to share any of them, I’am just able to share windows application :

While the following option is unchecked :

Since I couldn't figure it out, I decided to create another free 7days pro account for testing purpose, and guess what ? It works :

After logging in to my other user account, I still have the same problem.

So, if anyone already met this kind of issue, please feel free to share your feedback,

My current version is : 6.5.12

Thanks

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