Unable to select the Virtual background with USB camera connected with desktop | Community
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Newcomer
December 30, 2021
Question

Unable to select the Virtual background with USB camera connected with desktop

  • December 30, 2021
  • 1 reply
  • 9 views

Hi,

 

I am unable to select the Virtual background with USB camera connected with desktop(even with checking the "I have a green screen" after applying the Virtual background the background is not able to apply clearly(like partial and scatters).

 

Same thing when i am trying with laptop with an integrated camera the VB is applied successfully.

 

Please suggest the solution for it

    1 reply

    RobF
    Employee
    Employee
    January 3, 2022

    Hello,
    Please ensure your computer meets the requirements for virtual backgrounds.
    https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

    If you find this answer helpful, please Accept as Solution, thanks.