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RakX
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October 7, 2021
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Unable to record video of my meetings

  • October 7, 2021
  • 1 reply
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Hi dear community - SUBJECT: UNABLE TO RECORD VIDEO

 

I am subscribed to Zoom for a year, my subscription ends may 2022, yet I am unable to record video of my meetings, only the audio gets recorded. Please le me know how I can activate my video recording.

 

I was able to record videos of my meetings until last weel\k when I delinked my credit card from my account, but my subscription is paid for a year in advance until may 2022.

 

Rakesh.

    Best answer by Rupert

    Hi @RakX 

     

    If you are Cloud recording, please check your cloud recording settings at: https://zoom.us/profile/setting?tab=recording

     

    See bellow.

     

    Hope this helps. Please click on Accept as Solution if this solves your question. Otherwise just post back here if you need more help.

     

    Rupert

     

     

     

     

     

    1 reply

    Rupert
    Community Champion | Customer
    RupertAnswer
    Community Champion | Customer
    October 7, 2021

    Hi @RakX 

     

    If you are Cloud recording, please check your cloud recording settings at: https://zoom.us/profile/setting?tab=recording

     

    See bellow.

     

    Hope this helps. Please click on Accept as Solution if this solves your question. Otherwise just post back here if you need more help.

     

    Rupert

     

     

     

     

     

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