Unable to permanently delete profile photo | Community
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Newcomer
September 23, 2022
Solved

Unable to permanently delete profile photo

  • September 23, 2022
  • 1 reply
  • 6 views

Hey,

 

I have a problem with deleting my profile photo. I deleted the photo multiple times from the Profile section on the website, but after the next meeting it always comes back. I want to permanently delete my photo, but I don't know how and I can't find answers elsewhere.

 

Thanks!

    Best answer by Ray_Harwood

    Hey, @joriszantvoort,

     

    The answer from @nyme92 covers most situations, but I’ve also learned that if you are signing in with Google, your Google avatar will apparently always be shown. If you’re using Google for SignIn and don’t want that shown, you’ll need to change to standard email logins. 

    1 reply

    nyme92
    Community Champion | Employee
    Community Champion | Employee
    September 23, 2022

    Sorry to hear that! If you are using the Zoom application,  did you try changing your photo from the application itself? All you need to do is click on your profile photo on the top right of the application, go to Settings, click Profile and you can edit your photo from there.

     

    Hope this helps.

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    September 24, 2022

    Hey, @joriszantvoort,

     

    The answer from @nyme92 covers most situations, but I’ve also learned that if you are signing in with Google, your Google avatar will apparently always be shown. If you’re using Google for SignIn and don’t want that shown, you’ll need to change to standard email logins. 

    Newcomer
    September 26, 2022

    That must be it, it's my Google avatar. Thanks for the insight!