Unable to permanently delete profile photo

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Hey,

I have a problem with deleting my profile photo. I deleted the photo multiple times from the Profile section on the website, but after the next meeting it always comes back. I want to permanently delete my photo, but I don't know how and I can't find answers elsewhere.

Thanks!

Ray_HarwoodAnswer

Community Super Champion | Customer

Hey, @joriszantvoort,

The answer from @nyme92 covers most situations, but I’ve also learned that if you are signing in with Google, your Google avatar will apparently always be shown. If you’re using Google for SignIn and don’t want that shown, you’ll need to change to standard email logins.

nyme92

Community Champion | Employee

Sorry to hear that! If you are using the Zoom application, did you try changing your photo from the application itself? All you need to do is click on your profile photo on the top right of the application, go to Settings, click Profile and you can edit your photo from there.

Hope this helps.

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Ray_HarwoodAnswer

Community Super Champion | Customer

Hey, @joriszantvoort,

The answer from @nyme92 covers most situations, but I’ve also learned that if you are signing in with Google, your Google avatar will apparently always be shown. If you’re using Google for SignIn and don’t want that shown, you’ll need to change to standard email logins.

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J

joriszantvoortAuthor

Explorer

That must be it, it's my Google avatar. Thanks for the insight!

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