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Newcomer
SBZ
Newcomer
August 24, 2021
Question

Unable to login

  • August 24, 2021
  • 1 reply
  • 0 views

I'm unable to login using my google account on Mac. It says connection error. Connection is just fine/ I have tried restarting the computer and reinstalling zoom as well. Issue not resolved. I run class for my business via zoom and its impacting all my work. 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    August 31, 2021

    Hey @SBZ, it's been some time since you've run into this problem. Are you still experiencing this issue? You can also try creating Zoom credentials, by going to zoom.us/signup and using the same email address to your Google account. After doing so, you'll have Zoom credentials to log into your Zoom account. Log out and sign back into your Zoom Desktop Client and Zoom web portal with your Zoom credentials and see if that helps!

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