Unable to Join or Start Meeting via Zoom Window Desktop Client | Community
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Explorer
segwangkim
Explorer
November 24, 2021
Question

Unable to Join or Start Meeting via Zoom Window Desktop Client

  • November 24, 2021
  • 1 reply
  • 7 views

No problem whatsoever via my mobile device or mac laptop.

 

Unfortunately, since yesterday, I can not join or start zoom meetings via zoom window desktop client. 

 

No error code has been reported so far. 

 

Please sort out this pet peeve. I have absolutely no idea what I need to do.

      1 reply

      P
      Community Champion | Employee
      pieterbotes
      Community Champion | Employee
      November 24, 2021

      Hi @segwangkim 

       

      What version of the client are you currently running?  You may want to just update to the latest if you have not done so already.  The upgrade itself may resolve this issue.  Upgrading Zoom to the latest version – Zoom Support

      S
      Explorer
      segwangkimAuthor
      Explorer
      November 24, 2021

      Thx for replying.  Unfortunately, I have already reinstall Zoom-window several times, resulting in no difference. The current version is the latest 5.8.4 (1736). Also, I cannot open the setting icon (the gear icon at the top-right corner) too.

      P
      Community Champion | Employee
      pieterbotes
      Community Champion | Employee
      November 26, 2021

      Lets go through one other step before we dig deeper into this.  From what I'm seeing this may just be a Mac permission that is missing so we need to maybe just get the client uninstalled in total before reinstalling.  Can you please go ahead and Uninstall your client according to this article, then restart your Mac and then reinstall the client.  How to uninstall Zoom – Zoom Support

       
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