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Newcomer
November 14, 2021
Question

Unable to join a Zoom

  • November 14, 2021
  • 1 reply
  • 9 views

I recently upgraded my Zoom to allow meetings longer than 40 minutes.  I made the upgrade during one of my zoom calls.  From that point on, I have been unable to join a new zoom call (even my own meetings).  When. I click on a "join meeting" url, it tries to connect, but fails and I get the 2 screens that I have attached to this note?  

    1 reply

    Community Manager
    November 15, 2021

    Hey @JimmyBrink, I'd look into the Zoom network firewall or proxy server settings and Wireless (WiFi) Connection Issues KB articles to see if any of the suggestions within help you out!