Unable to Hear Audio During Meetings | Community
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Newcomer
December 14, 2024
Question

Unable to Hear Audio During Meetings

  • December 14, 2024
  • 2 replies
  • 0 views

I am experiencing an issue with audio during Zoom meetings

While other participants can hear each other, I am unable to hear any sound.

 

This issue persists despite trying the following troubleshooting steps:

- Ensuring my audio is not muted.
- Testing my speaker in the Zoom settings.
- Verifying that my device's audio works with other applications.
- Restarting both Zoom and my device.

 

Could you please assist me in resolving this issue?

Thank you for your support.

2 replies

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
December 19, 2024

Could you please state what device and OS is being used and post screen shots of the audio settings in Zoom.

Newcomer
December 19, 2024

I'm having the same problem! It's been a week already. Every time I test the sound I can't hear anything, but my mic is working properly. I've tried changing the earphones (I also tried having the meeting without earphones), but it didn't work.