Unable to disable original audio when listening to another audio channel in order to interpret into my language of choice | Community
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July 13, 2026
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Unable to disable original audio when listening to another audio channel in order to interpret into my language of choice

  • July 13, 2026
  • 1 reply
  • 8 views

Unfortunately, this problem persists, and there seems to be little interest on Zoom's part in resolving it. As an interpreter, I find it incredibly frustrating that changes are being made to functionality, and it seems no one has actually asked a professional interpreter whether that particular feature would help or hinder us in doing our job. Yes, we need to hear the original when we work directly from what we call the floor. However, if we need to follow an interpreter on another channel (which then becomes the original for that interpreter), having the two audio feeds is chaos! What has possessed ZOOM developers? Why would it be less of an issue for the interpreter to hear two audio feeds at the same time than it is for a participant, who can in fact disable the function as it is deemed too distracting for them, and the Interpreter?? Is it not equally as distracting or even MORE so?

How can we impress upon ZOOM the need to reinstate that feature for the interpreters???? 

Suggestions anyone??

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Best answer by Don.z

Hi ​@Anna Sophia Chapman! Welcome to the Zoom Commiunity!

Thank you for taking the time to explain your experience. I can understand why this has been frustrating, especially given how critical audio clarity is for interpreters.

If you haven't already, I encourage you to submit this as a feature request through Zoom's feedback form. Our product team reviews all submissions, and including the details you've shared here will help provide valuable context.

You can submit your feedback here: Zoom Feedback Form

Thank you again for sharing your perspective with the community.

1 reply

Don.zAnswer
Community Manager
July 13, 2026

Hi ​@Anna Sophia Chapman! Welcome to the Zoom Commiunity!

Thank you for taking the time to explain your experience. I can understand why this has been frustrating, especially given how critical audio clarity is for interpreters.

If you haven't already, I encourage you to submit this as a feature request through Zoom's feedback form. Our product team reviews all submissions, and including the details you've shared here will help provide valuable context.

You can submit your feedback here: Zoom Feedback Form

Thank you again for sharing your perspective with the community.