Unable to convert 2nd file due to low disk space | Community
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M
Explorer
MTE
Explorer
March 28, 2022
Question

Unable to convert 2nd file due to low disk space

  • March 28, 2022
  • 1 reply
  • 34 views

I was in the middle of a recording when I got the prompt that I have low disk space. When I ended the meeting it said that there were 2 files that needs to be converted. After converting the first one, I can no longer find the second half. Is it really lost or is there a way to recover it?

    1 reply

    IP-Man
    Community Champion | Employee
    IP-Man
    Community Champion | Employee
    March 28, 2022

    @MTE 

     

    I would suggest that you log a problem with Zoom Support at
    https://support.zoom.us/hc/en-us/requests/new so support team can check back end if there's anything they can do to help retrieve the recordings.

     

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