unable to activate virtual background option in android VIVO Y100

Dear team,

Greetings for the day, Iam unable to activate virtual background feature at zoom apk version 5.14.7.13652 in my android phone VIVO Y100i trired all the settings but in vaini even tried the official app of shared backgrounds by zoom but while. setting the backround i get an error staing: error seeting your background

hope to hear soon

with thanks and regards 

Ankit Gupta