Unabble to Join Meeting Using ZOOM App | Community
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Newcomer
November 20, 2024
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Unabble to Join Meeting Using ZOOM App

  • November 20, 2024
  • 1 reply
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I am trying to join meetings via ZOOM app but it rejected my trial, showing a massage that my version should be updated to higher and I have to contact my IT admin. My Q: what do you mean by IT admin and how to update my current version?

Best answer by storyhub

If you are the account owner you are the admin. If a company or someone else is the account owner they are the admin.

If you are the account owner this will explain updating. Too old of a version eventually becomes not usable.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060716

1 reply

storyhub
Community Super Champion | Customer
storyhubAnswer
Community Super Champion | Customer
November 21, 2024

If you are the account owner you are the admin. If a company or someone else is the account owner they are the admin.

If you are the account owner this will explain updating. Too old of a version eventually becomes not usable.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060716