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Explorer
jimi
Explorer
October 26, 2021
Solved

Two-way chat with Waiting Room - can't find how to enable

The 5.8.3 release provides two-way chat with the waiting room folks. How can I enable it?

    ChrisO
    ChrisOAnswer
    Specialist
    October 26, 2021

    Account Settings or Meeting Settings>>Waiting Room Options. It requires guests as well as host to be version 5.8.0 or higher to work.

     

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    5 replies

    Newcomer
    bc4587
    Newcomer
    October 26, 2021

    Jimi,
    Once someone has joined the waiting room, open up your chat window and instead of selecting "Everyone in Meeting" as the recipients, you can select "Waiting Room Participants".
    See pic attached.

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    ChrisO
    Specialist
    ChrisOAnswer
    Specialist
    October 26, 2021

    Account Settings or Meeting Settings>>Waiting Room Options. It requires guests as well as host to be version 5.8.0 or higher to work.

     

    Translate
    Newcomer
    AXPRO
    Newcomer
    April 12, 2022

    Hi, where can I find the setting? Is the function available for a free account?

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    Newcomer
    AshZM
    Newcomer
    March 13, 2023

    Can you send a chat to only one person in the waiting room?

    Thanks,

    -Ashley

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    Newcomer
    bc4587
    Newcomer
    March 13, 2023

    Ashley,

    Yes, you can choose to send to only one participant in the waiting room.
    Open the participant pane, select Message in the top right corner, and then you can choose to send to Everyone in the meeting,
    Waiting room participants,
    or the individual guests.
    Thanks,
    Bryon

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