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Newcomer
Apr 24, 2025 4:55 PM UTC
Question

Turning on AI Meeting Summary

I am the only user on my Pro account yet the AI Meeting summary switch is greyed out and i can't turn it on.

1 reply

Josh_Stanley
Community Champion | Employee
Community Champion | Employee
May 6, 2025 11:27 PM UTC

@philipmgross , if you are listed as the account owner and you cant turn on, its possible you may have a type of account that is not eligible (ie. account with an out of date BAA).  I would contact Zoom support to work through the process of getting this enabled.

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