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Newcomer
September 21, 2021
Solved

Truncated audio files

  • September 21, 2021
  • 1 reply
  • 0 views

I'm having trouble with my recorded audio files. When people mute themselves during a recording, large chunks of the file are missing when they are downloaded causing them to be out of sync.

 

Does anyone if Zoom deletes the parts that people are muted for?

 

Thank you! 

    Best answer by Bort

    Yes, but with this Thursday's release the Zoom client will ensure that separate audio tracks are aligned, making it easier to sync audio files. 

    1 reply

    Bort
    Employee
    BortAnswer
    Employee
    September 21, 2021

    Yes, but with this Thursday's release the Zoom client will ensure that separate audio tracks are aligned, making it easier to sync audio files. 

    PodcasterAuthor
    Newcomer
    September 22, 2021

    Thank you Bort! This couldn't have come at a better time.