Troubleshoot Screen share | Community
Skip to main content
Newcomer
April 11, 2022
Question

Troubleshoot Screen share

  • April 11, 2022
  • 2 replies
  • 8 views

I have a problem with my zoom. Two weeks ago I could not share my screen, there is a symbol/ notification (picture attach) that always happened when I want to share, but when the notification disappears I could share. During my session, I only could share 1 time on my screen then the notification will pop up after that. I tried to uninstall my zoom an re-install again but still happend.

    2 replies

    Community Champion | Employee
    April 12, 2022

    Could you update the driver of the graphic card from the manufacturer and try again? It looks like a driver compatible issue.

    Community Champion | Employee
    April 12, 2022

    Under screenshare setting, there is advanced which you can try several capture mode, The legacy mode provide the widest compatibility.