Trouble joining any meeting, password and code correct | Community
Skip to main content
C
Newcomer
cottonclub
Newcomer
November 9, 2022
Question

Trouble joining any meeting, password and code correct

  • November 9, 2022
  • 1 reply
  • 3 views

can't join my own personal chat or anyone elses unless I close zoom and start over takes 3-4 times.  I can see everyone that is on, but only names and avatars and my video is on, but everyone says it is just my avatar, and No one can hear me and I can't hear anyone.  I get in and out of the zoom call and finally it works..

 

HELP, Nikki

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    November 9, 2022

    Hi, @cottonclub,

     

    Would you mind providing information about your system? 

    • Windows, MacOS, Linux, iPhone, iPad, Android device, or other: 
    • Which version of operating system:
    • Type of account: Basic, Pro, Business, etc:
    • Connected via WiFi or hardwired:
    • Zoom version installed (on the Status tab of the Settings window):

    Let's start with that, and if that doesn't help us, we'll go from there.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.