Trouble Designating Alternate Host

Forum|Forum|3 years ago
March 1, 2023
1 reply
2 views

I have a personal account and my camera club also has a Zoom account. They are both a non-free account. We are not on the same account. When I log in as the camera club to schedule a meeting, I get an error message when I try to entire my email account as the Alternate Host. I forget the exact wording, but it seems like I should be able to do it based on the wording.

what seems to be the problem?

F

Frank_TB

Community Champion | Customer

Hello,

You can only make someone an alternative host if they are part of the same account structure.

“Both users need to be Licensed and on the same account”

https://support.zoom.us/hc/en-us/articles/208220166-Designating-an-alternative-host

Your personal free account is not part of your clubs account or licensed.

Regards

If my reply helped, don't forget to click the accept as solution button!