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Newcomer
qquichocho
Newcomer
September 28, 2021
Solved

Transcriptions

  • September 28, 2021
  • 1 reply
  • 3 views

I have a Pro membership, but I need transcriptions for my ZOOM. I am one person and do not need 10 licenses. Help.

Thank you, Quentella 

    Best answer by rn-zm

    Hey @RLaVoie The transcript is automatically embedded within the audio and video file but is hidden by default until the recording is being watched. Per our KB article Audio transcription for cloud recordings 

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    September 28, 2021

    Hi @qquichocho 

     

    Live transcription are available in Pro. 

     

    Recording transcripts are only available in Business.

     

    Does this help you?

     

    Rupert

     

     

      R
      Newcomer
      RLaVoie
      Newcomer
      November 29, 2021

      I have a similar question. I see that Live transcripts are available in the Free and Pro versions. What is the difference between the Live transcripts and the Recording transcripts offered at the Business level? Is the accuracy about the same? 

       

      We can probably use the live transcripts, since they are available to save and view after the meeting... But would the recording transcripts be available as an add-on to the Pro plan (for those not needing 10 licenses)? 

       

      Thanks.

        R
        Community Manager
        rn-zmAnswer
        Community Manager
        December 8, 2021

        Hey @RLaVoie The transcript is automatically embedded within the audio and video file but is hidden by default until the recording is being watched. Per our KB article Audio transcription for cloud recordings 

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