transcript deleted when going computer went into hibernation mode | Community
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Newcomer
March 9, 2022
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transcript deleted when going computer went into hibernation mode

  • March 9, 2022
  • 1 reply
  • 2 views

I recorded a Zoom meeting and while it was being processed the computer entered the hibernation mode.    Now it has completely disappeared.  All there is is an Excel file with the title.

    Best answer by bnpeters1

    I went to my Zoom home page and it wasn't there.  However a day later I discovered every thing had been saved at the location I had specified  earlier.  My guess is that the process of converting to JPEG continued after I logged of Zoom .  Thanks for your suggestion.

    1 reply

    Bri
    Community Manager
    Community Manager
    March 16, 2022

    Hi @bnpeters1! Have you checked to see if this recording appears in your Zoom web portal? https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

    bnpeters1AuthorAnswer
    Newcomer
    March 20, 2022

    I went to my Zoom home page and it wasn't there.  However a day later I discovered every thing had been saved at the location I had specified  earlier.  My guess is that the process of converting to JPEG continued after I logged of Zoom .  Thanks for your suggestion.