Tracking receipts for emails sent by zoom. | Community
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Newcomer
December 7, 2022
Question

Tracking receipts for emails sent by zoom.

  • December 7, 2022
  • 1 reply
  • 5 views

A meeting registrant insists that he couldn't join a meeting because zoom never sent him a registration approval email (the email that contains the meeting join link, id and passcode), and he is asking for proof that zoom sent one to his email address. Where can I find email tracking receipts of zoom emails to meeting registrants?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    December 8, 2022

    Sorry, @Kaycey2019.  Zoom sends emails but I don’t think Zoom tracks them nor keeps records of sending them. You might check the user’s email address against what was entered in the Registration by getting a copy of the Registration Report.