Time Difference on Calendly integration

Forum|Forum|3 years ago
June 7, 2022
2 replies
4 views

I have installed Calendly and tested it and it worked fine. However, when I integrated with Zoom it set up the meeting an hour earlier. My Zoom is set up as GMT and so is Calendly. I have even checked the setting on my PC and they are also set up for the correct time zone. Any suggestions?

Ray_Harwood

Community Super Champion | Customer

Hey there, @TAUKPublish, I'm a Calendly user too.

I've not experienced this issue, but let me see if I can help. Where are you seeing the 1-hour difference? Are they showing up in your Zoom client app 1 hour off? Or are you getting Calendly reminders that are an hour off? Or in Outlook or other calendar systems? Are you physically located in a time zone different than GMT?

One other thing comes to mind when it's just an hour off: Somewhere something might be making an adjustment for Daylight Saving Time (DST). See this Calendly article which might help:

https://help.calendly.com/hc/en-us/articles/223193508-Time-zones

J

jallan77

Newcomer

I have this same issue too. Meeting appears in Zoom one hour earlier than actual meeting booked in Calendly.

Ray_Harwood

Community Super Champion | Customer

Hey, @jallan77,

This is almost always a time zone mismatch/selection issue.

In Calendly, go to your Profile page and look for the Time Zone entry (https://calendly.com/account/settings/profile) Mine looks like this:

Go to Zoom (https://zoom.us/profile) and look for Time Zone on the profile page. Mine looks like this:

The two systems use a slightly different selection method, but the two time zones should look the same somehow, somewhere. If you can't figure out a difference, bring a screen shot of the two here, and I'll look into it.

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