This is the 2nd error I get when I try to install Zoom on Windows 10.

It appears that windows can not find the zChatUI.dll file. This can be from numerous reasons. Some of which includes not installing as a windows admin, interference from anti-virus software, bad sectors on the hard drive, missing distribution files, etc. Try uninstalling Zoom per https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146

I don’t think so.

A similar error I got after Zoom 6.4.12. Zoom told me it had something to do with Microsoft software. That was not the case and I had to wait for a Zoom update for them to fix it.

Later versions worked until now when the same thing happen. I got the same answer: update pack for Microsoft software version 2008.

Don’t believe it. They screwed up again and give the runaround. Typical.

If this is a problem with an old version of Windows, how to explain the following:

• Zoom worked fine until 6.4.12 after which it would not install.
• A couple of versions later it installed again
• Now in 7.0.2 it issues two errors but installs and seem to be working OKit again? What is more, 7.0.2 seems to have installed

If the problem is windows, shouldn’t it have had the same problem with everything after 6.4.12?

Try fully uninstalling Zoom first, then restart your PC and install the latest version again from Zoom’s official Download Center. Older Windows 10 installs often won’t update properly and just keep showing new errors until the old version is removed—Zoom support and other users report that uninstall + fresh reinstall usually fixes it. Also run the installer as Administrator and temporarily check that antivirus or low disk space isn’t blocking the setup.

It worked for me multiple times.

Absolutely not!

I made sure I had nothing to do with MS updates since 1511. While everybody was dealing with MS crap I was always up and running--never any problems. 

I have all the software that I need that works with it and do not need new software that does not bring me anything I need except spying, and useless GUI and AI crappola. This has served me well all those years since 1511 and I see no reason to change now. I have copies of all the last versions of software that still work and continuous backups and I can recover if anything happens.

When I hit a software update that causes a problem, I simply stop updating and continue with the last version that works. This is what I’ll do with Zoom too -- I just wanted to confirm that it’s not a Zoom issue.

Hello,

Your strategy will fail when Zoom requires you to update the Zoom client

Zoom sets a platform minimum version every 3 months (the first weekend of February, May, August, and November). When each enforcement takes effect, Zoom will also announce the minimum version that will be required in 3 months. This approach provides customers with a 3-month advance notice, allowing them to prepare for upcoming changes. Additionally, Zoom will make an effort to support a given version of the app for at least 9 months before it is considered for end-of-life, at which point users will be prompted to update to the minimum version or higher.

 Zoom Software Quarterly Lifecycle Policy

Regards

MS keeps convincing people to put up with their nonsense “for security”, I will not play that game.Since 1511 I never had ONE security issue, none.

I understand why businesses may have no choice but put up with MS nonsense, but for my own individual purposes I do not have to. 

I will move to Linux before I ever update Windows to anything higher than 1511. And I will probably be able to run all my Windows apps under it.

Well, if I understand you correctly, 6.4.12 will continue to run on Windows 10 1511, right? That’s good enough for me. I do not invest any effort/resources for the benefit of vendors, only for something that benefits me. If I do not need more that what I use, vendors will not force me to update only to load me with spyware, ads and gui crappola that only confuse me.

When the current software stops working due to systemwide upgrades I will move to Linux. By then I will be able to run all my windows apps under it. No MS for me.

Hello,

For a time. The Zoom client will require an update eventually that you can't do and will not allow you to launch the Zoom app. You can use a Web browser version, but the browser version is less full featured.

Regards

Well, if a software vendor chooses to disable my installed software to force me to upgrade my system, that’s one of the best reasons not to use its software.