The Zoom Chat is broken (previous messages disappear after Breakout Rooms)

⚠️ The Zoom Meeting Chat is broken!!

Two of the Zoom Tech Hosts on my team have discovered that previous chat messages disappear once you enter or come back from a Breakout Room.

For anyone who has been sharing instructions in the chat before you send participants off to do an activity, this has some very serious consequences.

My team put together this list of why this is such an important issue:

a) participants not being able to scroll up the chat history for important information or revisiting comments from people - someone you want to direct message maybe. In cases where it's a large group and participation is only through chat (no unmuting allowed), this would be hugely detrimental.

b) the feeling of 'I have to open, look at the link, act now' when something is posted in the chat, otherwise it's gone. Only after the meeting would you be able to revisit the chat history and access that information. More difficult to stay present and not be distracted I think.

c) creating more work for facilitators/tech hosts by having to constantly put things in the chat that have been wiped out.

d) sending ppl off to breakout room with no history or carry over of their prompt, instructions etc for their task.

I really hope this is just a Zoom bug and is fixed with the upcoming chat updates this month 🙏🙏🙏