The multiple sharing option has gone away! How to fix it? | Community
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Newcomer
February 10, 2022
Question

The multiple sharing option has gone away! How to fix it?

  • February 10, 2022
  • 1 reply
  • 19 views

Hi, everybody.

 

Some months ago, I could use multiple sharing option when I click on the arrow beside the button "Share". There would be a line "allow multiple sharing...". But now, when I lick on it, just a window appears without this function - multiple sharing simultaneously. Could someone tell me why and how to fix it? Thanks.

(picture of losing function - multiple sharing)

Minh.

    1 reply

    Newcomer
    February 10, 2022

    In order for you to have the simultaneous screen share, you will need to disable the "Remove Support".
    Navigate to Zoom web portal > Personal > Settings > Meeting > In Meeting (Advanced) > Remote Support - have this setting disabled.

     

    Sharing multiple screens simultaneously – Zoom Support