"The meeting does not support dial in or Call Me." No audio options!!!

Forum|Forum|3 years ago
November 2, 2022
13 replies
2 views

I am suddenly having an audio issue today. When I try to log in to all of my regularly scheduled weekly meetings I get the following message: "The meeting does not support dial in or Call Me. You cannot connect to the audio." The microphone icon is missing from the bottom left corner of my screen, and when I click the new "Join Audio" button, it takes me to the audio settings screen with no obvious solutions. I've tried reinstalling zoom and I've tried joining a meeting from the Zoom web portal but the same issue occurrs. PLEASE HELP. Thank you!

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sharonle1212

Newcomer

I finally fixed this:

1. go to "schedule"

2. Check setting under audio and make sure "Telephone and Computer Audio" is selected

Good luck!

K

KuriousKat

Newcomer

I checked my PMI setting as others have suggested and computer audio was not highlighted so I made sure to do that. It still did not work. For me, it ended up being a problem on the side of the person who scheduled the meeting. When they scheduled the meeting, under "Audio" they clicked "Computer Audio," since everyone joins on their computer. When they changed it to "Telephone and Computer Audio," those people who had been getting the "this meeting does not support dial in..." error message were now able to join the meeting with audio and mic working. Not sure if it was a mac issue or a Zoom issue or an internet issue, but all I know is now it works! I also went into Mac settings under Privacy and Security to make sure Zoom had permission to access my camera and mic (it did). So ask the person who schedules the meeting, or if it's you make sure to check that "Telephone and Computer Audio" is clicked when the meeting is scheduled. Good luck!

Z

Zaneris

Newcomer

Same issue, it just started happening, never happened before.