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Newcomer
Randobenny
Newcomer
June 9, 2024
Question

technical support

  • June 9, 2024
  • 1 reply
  • 3 views

When I call the 888... support number I am asked for my host and meeting IDs. When I give it , I am told by the system that it is not recognized. I have a valid password and id so I know why my information is not recognized. Anyone out there have a suggestion.

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
June 10, 2024

Welcome to the Zoom Community, @Randobenny.

 

Support options are requirements are detailed here (https://support.zoom.com/hc/en/contact?id=contact_us😞


If you are on a Business plan or higher, contact your organization’s Zoom admin for assistance. 

 

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