System keeps putting me in cloud storage selection for video

I am a user but have basic plan. I joined a meeting yesterday & when I hit record it automatically said it was recording to cloud. I don't have cloud recording storage because I have basic plan. The meeting I joined did not record anywhere & so I have lost the meeting. It seems every time I try to record when I join a meeting there is a problem & it doesn't record. It feels like zoom is trying to get everyone to upgrade to avoid these problems. I can;t contact anyone at zoom because I have basic plan. This is so frustrating