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Justin_R
Newcomer
Newcomer
August 20, 2021
Solved

Sync O365 global address book with Zoom clients

  • August 20, 2021
  • 2 replies
  • 11 views

Hi, 

I'm trying to figure out a way to sync the full global address book in O365 with Zoom.  I've already done the integration per Zoom's instructions, but it only syncs the current users contact list.  From my understanding, this is a change.  I'm hoping we can revert to the previous settings. 

Thanks,

Justin

    Best answer by jdott16

    @Justin_R 

     

    I've tested this out a few times myself and received support from Zoom concerning this. Currently, there is no way to sync the GAL in O365 to Zoom. I can't vouch to say if there ever was a way to sync the entire GAL to the contacts list in Zoom, but at least for now there is no way. I submitted my request for this to be added as a feature to zoom.us/feed. Hope that helps. Thank you.

    2 replies

    jdott16
    Community Champion | Employee
    jdott16Answer
    Community Champion | Employee
    August 20, 2021

    @Justin_R 

     

    I've tested this out a few times myself and received support from Zoom concerning this. Currently, there is no way to sync the GAL in O365 to Zoom. I can't vouch to say if there ever was a way to sync the entire GAL to the contacts list in Zoom, but at least for now there is no way. I submitted my request for this to be added as a feature to zoom.us/feed. Hope that helps. Thank you.

    Justin_R
    Newcomer
    Justin_RAuthor
    Newcomer
    August 20, 2021

    Yes, thanks!