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Newcomer
September 26, 2022
Question

subscription

  • September 26, 2022
  • 1 reply
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Will canceling my monthly subscription automatically downgrade my status to basic user?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    September 26, 2022

    A Basic account is free. Absence of a paid license (Pro , Business, Education, or Enterprise) attached to your account does indeed mean your account will become a Basic account.

     

     This downgrade will happen automatically, but not necessarily instantaneously — the shutoff will wait until the currently paid subscription period is over.