specific audio input selection not saved | Community
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Explorer
February 19, 2023
Question

specific audio input selection not saved

  • February 19, 2023
  • 2 replies
  • 18 views

Hi everyone. I am so grateful Zoom finally can select specific audio inputs. The only problem with this new feature is that it doesn't seem to save the inputs you select. You have to rechoose your specific inputs every time you join or create a new meeting. Does anyone know a fix for this?

    2 replies

    Newcomer
    February 20, 2023

    Sign in to the Zoom web portal as an admin with the privilege to edit account settings.

    In the navigation panel, click Account Management then Account Settings.

    Click the Meeting tab.

    Under In Meeting (Advanced), verify that Allow users to select stereo audio in their client settings is enabled.

    If the setting is disabled, click the toggle to enable it. If a verification dialog box appears, click Turn On to verify the change.

    (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon unlocked-button.png, and then click Lock to confirm the setting.

    Explorer
    February 24, 2023

    I'll try that and report back. 

    Newcomer
    June 28, 2023

    Bump. This exact issue causes me a lot of grief every day.

     

    @toadcarpool I had a sort of success with it by leaving the zoom settings window open, although not sure it works every time.

     

    Surely there it a way to save the preference?